I GENERAL CONDITIONS:
Welcome to Bentes Auctions. This is a Terms and Conditions contract, needed for a good performance on our side. In it, all the rules and norms concerning the use of the services offered by our “live auctions”, “e-auctions”, and “coin shop” are described. To make sure that the services performed on our website are as clear as possible, firstly it is necessary to define the sides implicated in this contract, i.e.:
a) Bentes srl, Bentes Auctions and MBA Editori, all of them part of the Bentes Group, from now on “Auctioneer”, “Seller”, or simply “Bentes”;
b) the user, from now on “Bidder”, “Buyer”, or simply “User”.
From the moment Users successfully register on our website, they agree with all the rules and conditions contained in this contract regarding the use of our Website and all the services offered by Bentes and its divisions. With the register, Users agree with the rules and terms necessary to take part on our website and on any upcoming event promoted by Bentes, be it a Live Auction, an E-Auction, or E-Shop related.
1. Bentes reserves the right to, periodically, review the Terms of this contract, altering any necessary clause. These alterations will be made public on our website, having precedence over the previous Terms and Conditions, taking effect immediately after its pubblication. By using our website, Users accept and agree to the Terms and Conditions, and further reviews from the moment they are published on any page of any Bentes website.
2. All the information that Users might give us, including their names, addresses, telephone numbers, email addresses, credit card information and other personal information, must be true and precise. We respect the privacy of our Users, with the promise of keeping the secrecy and privacy of any given information. However, in case of unfaithful information, Bentes reserves the right to exclude from its database the User whose information does not match. Bentes reserves the right, in its absolute and exclusive criteria, to hold back or even cancel the right of access of the User to any of its websites.
3. The user is responsible for keeping its password and other information regarding its account secret, being considered the only accountable for all the uses of its account, be it authorized or not. If the User believes its account has been hacked or compromised, it must contact Bentes immediately.
4. The only solution considered for any dispute that may decur between the User and Bentes deriving from the services offered on our website, will be the restitution (complete or partial), with no interest or any monetary or currency adjustment, of the amount paid for products or services offered by Bentes or through our website, being denied to the User any compensation claim. By registering on our website, the User agrees to give up on any request or claim for direct, indirect or incidental damage and their consequences.
II PRIVACY POLICY:
5. Processing of personal data (Legislative Decree no. 196/03):
The following text is integral part of the clauses of the document “TERMS AND CONDITIONS” of Bentes srl, available to the general public and Users registered at our website.
According to article 13, we inform publicly that our clients’, Bidders’ and Buyers’ data will be collected, processed, stored in our systems and handled according to the Legislative Decree no. 196/03 of Italian Legislation, to which we are subject commercially and tax-wise, to be able to use the services offered by Bentes Auctions srl.
The data in our database will be handled exclusively for commercial and administrative reasons, in a safe and exclusive commercial environment in our company. The personal data filed by Bentes srl will in no circumstance be given to third parties, under any excuse, without the express written consent of our clients and/or Bidders.
In case of need of communication of data to companies and/or enterprises that provide us services such as couriers, post offices, banks, etc, the client and/or Bidder will be previously warned, being necessary a written authorization for any data release. The processing of personal data is secret and a responsibility of Bentes srl, who in any circumstance, will make them public, without expressed written consent and authorization of its clients and/or Bidders.
In any moment our clients and/or Bidders may ask for the alteration, correction or deletion of their data from our database, so that all the rights guaranteed by the articles and clauses of the above Legislative Decree are put in practice.
III TERMS AND CONDITIONS OF AUCTION:
6. A contract that establishes, between the parts, on one side Numismatica Bentes, with its division Bentes Auctions, from now on the “Auctioneer”, and other interested parts, from now on the “Bidder(s)”, in purchasing lots presented in our Auctions, according to the terms and conditions set below.
The use of the system contained in Bentes Auction’s website (www.bid57.com) is linked to the inconditional acceptance of the rules, clauses and warnings, understood as norms of provision of services set in this contract as follows. The content of such agreement, including the terms and all the conditions and additional warnings, are interpreted separately or together with the “agreement”. If you do not agree with any of the clauses contained in this agreement, please do not use any of the services offered by Bentes in its website.
Auctions are public sales, made by a licensed and authorized Auctioneer. Any offer made during an Auction, is seen as you fully agreeing with all the conditions of sales contained in this contract. Bidders may design a representative with full rights to bid and buy lots on their behalf, according to the clauses of this contract, including those regarding payments and consignments. Auctioneer reserves the right to include in any auction lots of its property. Bidders understand and accept that the Auctioneer cannot be forced to pay the buyer any amount as a Premium or other supposedly due fees. Any conflict related to any competitive advantage resulting from such behavior is expressly dispensed by all the auction participants, who, from the start, agree with the payment of fees related to the services offered by Auctioneer, plus taxes due to Numismatica Bentes, plus general taxes, summing up to a total specified amount. The Buyer is understood as the Bidder who makes the highest bid accepted by the Auctioneer, a condition equally applied to any representative, acting as an authorized agent during the Auction. In cases of any dispute regarding Bidders, Auctioneer has the absolute discretion to end such dispute, having even the right to return the lot to sale, in his sole and exclusive criteria.
Auctioneer and Auction
7. This auction is made by Bentes Auctions, a division of Bentes srl, as seen on the licence information at the title page of our auction catalog as well as on our website www.bid57.com, from now on the “Auctioneer”. The auction is conducted under the Terms and Conditions below and respective local and state laws that govern the auctions.Announcements and corrections made through the Auction’s terms and Conditions that may appear on the internet, exclusively at the website bid57.com, override those printed on catalogs or in PDF files, distributed to those of interest.
Bidders
8. Any person taking part or registering to take part at the Auction agrees to accept and be subject to these Terms and Conditions of participation, as a Bidder.
9. All the Bidders must have the qualifications required by the Auctioneer to be able to take part at an Auction. Any Bidder who is not a client in a good relationship with the Auctioneer, may be disqualified and, at the latter’s discretion, have its bids and offers voided. Such measures might be taken by the Auctioneer only, in his unlimited discretion, at any time, prior, during or even after the ending of an Auction. Auctioneer reserves the right to exclude anyone form the Auction.
10. When a licit entity is being represented by an authorized Bidder, the latter must agree to personally guarantee the payment of any and all successful bid.
Auctions
11. Auctions are divided into two types: E-Auction, Internet exclusive, being excluded any bid via phone, email, or any other kind of communication, and Live Auction, where Internet, phone, fax, or letter bids (that reach our company until 24 hours prior to the beginning of the Auction) are accepted; real time streaming and phone bids are available to registered clients who ask for this service in advance.
Lots
12. Lots are sold as is, being available to public display during exhibition times and/or via internet.
Sole paragraph: Lots may be Lots may be returned, as long as it is under a justifiable reason (lot not corresponding to its description, counterfeit coin, forgeries, and/or other reasons that fully explain the return), in a maximum term of 10 days starting from the date of delivery at the Buyer’s address. At the end of such term, no return will be accepted, under no reason other than forgery. The only exception regards lots that are proved to be counterfeits made to deceive a buyer.
NB: Check the next paragraph (guarantees).
Guarantees
13. Except any contrary indication, described on the lot, Bentes Auctions gives Lifetime Authenticity warranty for any lot sold in its auctions or eshop.
Offers (bids)
14. Except any contrary indication, offers must be made electronically, via internet, in the case of E-Auctions. As regards Live Auctions, bids via internet or any other means explained on article 5 are accepted.
15. Bidding increments: It determines the minimum amount to be offered for a certain lot. Bids higher than an increment, over the current bid, may be of any full amount (no cents) for the coin previously established.
It is possible, under many circumstances, that winning bids might be between increments, sometimes 1 unit above the previous increment. Bids are accepted only in full amounts. Bids such as “buy it now” or “unlimited” are not accepted.
The following chart shows the current standard of increments.
Current bid............................................................Minimum increment
< - 10.......................................................................................1
10 - 49......................................................................................2
50 - 999....................................................................................5
1.000 - 4.999...........................................................................10
5,000 - 49,999.........................................................................20
50,000 - 499,999....................................................................100
> 500,000..............................................................................500
16. Presentation of lots: Bids that are not made electronically (phone bids, letter bids, etc) are handled in a similar way as live bids, i.e., they must be based on previously established increments. Any bid that is not according to the “full increment”, be it via phone, fax, letter, etc, will be automatically rounded to match the next increment; the reviewed amount will be considered the highest offer of the Bidder.
17. Auctioneer behavior during biddings: The Auctioneer cannot be held responsible for any mistake made by the Bidder, who must check with due attention if his bid was entered and accepted correctly. When identical bids are received by letter or fax, preference is given to the one that is received first at our address. We cannot be held responsible for delays due to problems with the postal services or internet connection (in case of electronic bidding, even with proper antecedence).
18. To guarantee the best service, the written bids must be noted on the printed standard bidding sheet (attached to this contract), sent to the Auctioneer, at least two days before the auction starts. The Auctioneer cannot be held responsible for the execution of letter or fax bids received at or after the day when the first lot is sold, nor for electronic bids made after the auction is over; the Auctioneer is not responsible for bids made via telephone, letter, fax, email, internet, or personally, after the lots are sold.
19. Electronically made bids cannot be withdrawn until your request is received and certified by the Auctioneer, via fax exclusively (+39 0818967584). Such requests must explain the reason and may become reason to withdrawal of bidding rights. Lots won by Bidders, via letter, will not be delivered during the auction, only if such privilege is established previously.
Credit
20. To be able to bid, Bidders that have not established a credit with the Auctioneer must give satisfying credit information (which includes two commercial references in the collectible field), or give valid credit card information or be properly registered as a user of the Paypal system for at least 3 months prior to the beginning of the auction. All the information must be given with the due precedence so that the Bidder may be able to buy lots. Bids made via our interactive software on the internet will be accepted only from previously registered Bidders. Bidders who are not registered members must make a pre-register, at least 48 hours before the first session starts (excluding holidays and weekends), for an adequate verification of given references. Credit will be given at the Auctioneer’s discretion.
Bidding options
21. Moreover, for Bidders who have not established credit with proper advance, or who want to make offers that exceed their credit, they must give further information so that a credit raise may be taken into consideration before the bid is accepted. Privileges such as checks and immediate delivery may be determined as well based on credit pre-approval, following a combination of criteria: participation log, commercial and bank references, and/or a personal guarantee by a corporate entity or society, before the auction starts.
22. Bids out of the increment standard will not be accepted by the Auctioneer, being at the Auctioneer’s exclusive criteria any bid beyond the expected increment. The Bidder must note that, for any lot, the minimum value regarding commissions and fees is US$ 14.00. E.g., if the lot starts at a minimum of US$ 1.00, the starting value for the commissions and fees, already cleared at article 11, is US$ 14.00, added to the Bidder’s offer.
On running the Auction
23. A “minimum bid” is the amount below which the lot will not be sold. Minimum bids are posted online, for each lot, individually, from the beginning of the Auction, and may or may not be visible after they get surpassed.
24. NB: IT IS FORBIDDEN TO THE OWNER OF ANY LOT TO BID ON IT. Such behavior is considered a heavy foul, and inobservance of the rules regarding good commerce, allowing the Auctioneer to withdraw, at his discretion, the lot(s), and, still at his discretion, not allowing any other kind of commerce of objects from that owner at Bentes srl and its commercial departments.
25. The highest Bidder, recognized by the Auctioneer, will be the winner/buyer. In case of draws, the bid received first will be declared as winner.
26. The Auctioneer’s behavior during biddings: During Live Auctions, the Auctioneer will present a lot, aloud, repeating once if necessary its number. Afterwards he may or may not, at his discretion, describe in detail the lot, and start the bidding (live, or via phone, or via screen showing all the bids made by external bidders). The sale will be concluded at the price established by the Auctioneer, who will announce the sale by counting from one to three, and pointing, aloud, to the winner, indicating the number that identifies him/her, or by simply saying “at the phone” or “external bidder” if the Bidder is connected to the screen in the room.
27. If there is any misunderstanding between Bidders during an Auction, the Auctioneer might, at his discretion, only in exceptional cases, when the winning Bidder agrees, place the lot for sale again. The decision of the Auctioneer which indicates the winning Bidder is definitive over all the other Bidders. Properly made bids, be it live or by any other means, may occasionally go unnoticed or unrecognized; in such cases, the Auctioneer may declare the recognized bid as the winner, independing of a higher bid against it. Auctioneer reserves the right to accept bids and restart biddings for offers made via internet or otherwise, after the hammer falls.
28. The Auctioneer reserves the right to refuse a bid or to limit its amount, in its discretion. A bid is considered not made in “good faith” when made by someone deemed “insolvent”, “irresponsible”, or “under age” (18 years old), or that is not supported by credit, reference, or otherwise.
29. Lots with estimates start at the discretion of the Auctioneer (aproximately 50 - 60% of the minimum estimate price). If no bid reaches or exceeds the opening amount, the lot shall pass as unsold.
30. All items must be purchased per lot as indicated, and no lot will be split. Auctioneer reserves the right to remove any lot from the Auction before its ending.
31. The Auctioneer reserves the right to rescind a sale in case of nonpayment, breach of warranty, disputed ownership, Auctioneer’s clear error or omission when making bids and reserves, or for any other reason and in Auctioneer’s exclusive discretion. In cases of nonpayment, Auctioneer’s decision of voiding a sale does not relieve the Bidder from their obbligation to pay Auctioneer its fees (seller’s/buyer’s fees) and any other damages or expenses related to the lot.
32. The Auctioneer may, periodically, at his criteria, take the system offline for maintenance and other purposes, a period in which Bidders may not be able to take part and /or bid at lots. If such problems occur, the Auctioneer may, at his own discretion, extend the duration of the Auction. Bidders that are not able to make their offers via internet, please, contact our Customer Service at the number (39) 081 8967584.
33. The Auctioneer, its affiliates and/or employees, may consign items to be sold in an auction, and may take part actively at the event, being forbidden to bid at a lot of their property (see paragraph 24). Rules concerning the participation of the Auctioneer and/or its affiliates and/or employees are the same imposed to any Bidder, with no exception and/or privilege that go against the rules and norms established herein.
34. The Auctioneer has the right to sell “non sold” items after the Auctions has ended. Such lots will be considered as sold during the Auction, the Terms and Conditions of this contract will apply to such sales, including but not limited to the fees and taxes due.
Fees and Taxes
35. All the bids are subject to buying (expenses and VAT) fees, added to the successful bid. Such fees, in all its offer operations, fall under the title of Buyer’s Premium.
Paragraph 1: Bidder agrees in paying the amount set as the “buyer’s premium” for all the lots bought. The total amount due is equal to the sum of fees due to each lot, separately.
Paragraph 2: All the values owed by the Bidder, including fees and taxes, are calculated and understood as debts to be afforded by the Bidder, in United States currency (US$), E.U. currency (€), British Currency (£), Swiss Currency (CHF) or Brazilian currency (R$ reais), following criteria and norms set for each auction. The minimum fee value set is US$ 15.00.
Payments
36. All sales are made exclusively in American Dollars (US$). According to the need, the Auctioneer reserves the right to use currency from the EU (Euros), Switzerland (Francs), UK (Pounds) or Brazil (Reais). Payments must be done on the currency chosen by the Auctioneer for a certain Auction, at the official international exchange rate, of the payment day, in cash, wire transfer, check, traveler’s checks, eChecks or Money Orders, all of them subject to their respective regulations. All the deliveries are subject to “good funds”; these must be received at the Auctioneer’s account prior to the delivery of lots; all the payments are subject to a period of verification. The Auctioneer reserves the right to determine if a check is consdered “good fund”: checks drawn in European banks are subject to a period of verification of 10 (ten) working days, going up to 45 (forty-five) working days if drawn at an international bank, outside the EU. Clients with pre-arranged credit status may receive immediate credit for payments via eCheck, personal, or corporate checks. All others will be subject to a hold of 5 (five) days, or more, for the funds to clear prior to releasing merchandise.
37. Payments is due after the ending of the Auction, or upon presentment of an invoice. Auctioneer reserves the right to void an invoice if full payment is not received within 10 (ten) days from the end of the Auction. In cases of nonpayment, Auctioneer’s election to void a sale does not exempt the Bidder from their obligation to pay Auctioneer its fees (commissions, taxes and fees) on the lot and any other damage regarding the development of the Auction.
38. If the payment is not done in the determined terms, the Bidder shall pay the maximum processing Fee set by State law. If you try to pay with eChecks, and your finantial institution denies the transfer from your bank account, or the payment cannot be completed using the selected funding source, it does not relieve the buyer from his/her obbligation of paying the due fees to the Auctioneer, plus local state/federal taxes depending on where the auction is held.
39. If any Auction invoice submitted by Auctioneer is not paid in full when due, the unpaid balance will bear interest at the highest rate permitted by law from the date of invoice until paid. Any invoice not paid when due will bear a three percent (3%) late fee on the invoice amount. If the Auctioneer refers any invoice to an attorney for collection, the buyer agrees to pay attorney’s fees, and other additional costs. If Auctioneer assigns collection to its legal staff, such attorney’s time expended on the matter shall be compensated at a rate comparable to the hourly rate of independent attorneys.
40. In the event a successful Bidder fails to pay any amounts due, Auctioneer reserves the right to sell the lot(s) securing the invoice to any underbidders in the Auction that the lot(s) appeared, or at subsequent private or public sale, or relist the lot(s) in a future auction conducted by Auctioneer.
41. Auctioneer reserves the right to ask for full payment of lots before delivering the merchandise.
42. Auctioneer shall have a lien against the merchandise purchased by the buyer until effective payment of invoice. Auctioneer is further granted a lien and the right to retain possession of any other property of the buyer or its affiliates to secure payment of any Auction invoice or any other amounts due the Auctioneer and/or affiliates from the buyer. So that the business transaction comes to a good end, the Auctioneer must have all the rights of an assured creditor over the item, including the right of sale to liquidate unpaid debts. As regards the payment of the Auction invoice(s), the buyer waives any and all rights of offset he might otherwise have against the Auctioneer and the consignor of the merchandise included on the invoice, on the events of unpaid debts. If a Bidder owes Auctioneer or its affiliates the amount of an invoice, these shall have the right to offset such unpaid account by any credit balance due Bidder, and it may secure by possessory lien any unpaid amount by the Bidder.
43. Title shall not pass to the successful Bidder until all invoices are paid in full. It is the responsibility of the buyer to provide adequate insurance coverage for the items once they have been delivered to a third-party shipper.
Delivery, shipping, and handling charges.
44. Buyer is liable for shipping, handling, registration, and renewal fees, if any. Please refer to Auctioneer’s website www.bid57.com for the latest information on charges or call Auctioneer. Auctioneer is unable to combine purchases from other auctions or affiliates into one package for shipping purposes. Lots won will be shipped in a commercially reasonable time after payment in good funds for the merchandise and the shipping fees is received or credit extended, except when third-party shipment occurs. Buyer agrees that Service and Handling charges related to shipping items which are not pre-paid may be charged to the credit card on file with Bentes Auctions, and charged via invoice.
45. Successful international Bidders shall provide in due time written shipping instructions, via fax or email, including specified customs declarations, to the Auctioneer for any lots to be delivered outside of Europe.
46. All shipping charges will be borne by the successful Bidder. Losses during shipment caused by Postal services, Couriers or any other Shipper of choice cannot be borne by Bentes.
47. Due to the nature of some items sold, it shall be the responsibility for the successful Bidder to arrange pick-up and shipping through third-parties; as to such items Auctioneer shall have no liability. Failure to pick-up or arrange shipping in a timely fashion (within ten days) shall subject Lots to storage and moving charges, including a $100 administration fee. After 30 days, other $10 will be charged daily for storage of larger items and $5.00 daily for smaller items (storage fee per item). In the event the Lot is not removed within 90 days, the Lot may be offered for sale to recover any past due storage or moving fees, including a 10% Seller’s Commission due to insolvent Bidder.
48. Auctioneer shall not be held responsible for any loss caused by or resulting from seizure, destruction under quarantine or Customs regulation, confiscation by order of any Government or public authority, risks of contraband or illegal transportation of merchandise.
49. Any request for shipping verification of non delivered packages must be done at most in 30 days, counting from the day the lots are shipped.
Additional terms & conditions:
50. Lots that are certified cannot be returned under the excuse of diverging opinions regarding the grading made by a certified company or a dealer. No guaranty of the grade will be offered for non certified properties sold and later graded by thirds. No exceptions will be made to this policy. Under extremely limited conditions, a buyer who did not bid in loco, might ask the Auctioneer for the voiding of a sale. Such request must be written under written form, giving a detailed description of the alleged error; shipping of the Lot to the Auctioneer must be previously approved, and the Bidder must notify the request under wrtiten form, to the email address info@bid57.com, at most 3 days after receiving the lot. Any lot that must be estimated must reach our offices at most 30 days after the ending of the Auction. AFTER 30 DAYS, NO LOT CAN BE RETURNED FOR REASONS THAT DO NOT REGARD AUTHENTICITY OF LOT(S). Lots returned must be intact in its original containers. Lots examined in loco cannot be returned except for authenticity reasons.
51. Coins and banknotes, wether certified or not, which are paid after the seventh day from the ending of the auction, have a privilege of return of 3 (three) days, except when the lot is described as “sold as is, no return rights”. Lots may be returned under the following conditions: a) within 3 (three) days from the reception of the lot; Auctioneer must be notified prior to shipment by contacting our customer service at support@bid57.com, sending immediately the lot(s) with full insurance to Numismatica Bentes. Lots must be intact inside their containers and in original conditions, being the sender the responsible for the insured delivery of the lot(s). A non negotiable return fee of 5% (five percent) on the final price (minimum of US$ 10.00 per lot) will be deducted from the refund for each returned lot. Shipping and handling fees will not be refunded. After a period of three days from reception, no item shall be returned, for any reason.
52. Auctioneer cannot be held responsible for any flaw or argument pertaining to or deriving from any collectible item slabbed by any specialized company. In any case, the search for a solution must be driven against the certifying service only. The Auctioneer and Bentes Auctions are not responsible for divergences between Bidders and such companies.
53. Due to further changes on the grading standards or to innacurate handling of an item by a buyer, Auctioneer reserves the right to grade such items in different ways than those of any grading service, if such items happen to be consigned for any future auction.
54. Although common sense is used by most companies when grading lots according to their respective preservation grades, it is noteworthy to say that grading is not an exact science. Indeed, it is perfectly possible that a lot may be taken from its slab, and graded again by another grading company.
55. Liquidity degree for certified coins and collectibles varies according to general market conditions. Ceritifications do not warrant protection against any normal risk associated to potentially volatile markets. For some lots, in determined periods, there might not be an active market.
56. All the coins and banknotes that are not certified, are guranteed to be authentic, but have no guaranty regarding their grading, since on the latter there is the variable of opinion, an art, not a science; thus an opinion given by Auctioneer or by a specialized grading service may not correspondto that of a third (including trained experts); the same expert may grade the same item with different grades in different occasions. Auctioneer grades numismatic items according to its current interpretation, based on international standards. There are no guaranties or implicit or expressed certifications that the grading standards used by Auctioneer will be the same of any future grading service.
57. Storage of bought coins and banknotes: We warn our clients that some kinds of plastic might react with metal or transfer plastifier chemical agents to banknotes, causing damages to the lot(s). Precautions must be taken to avoid storage in inproper materials.
NB: Buyers of rare lots might, at their own criteria, ask the Auctioneer to certify such lot with a guarantee seal issued by Bentes Professional Numismatic Certificate (BPNC), at the cost of US$ 25.00 (twenty-five dollars) for each lot.
58. Bentes reserves the right to change or quit the website or any of its features, including any of its specific auctions, before its ending, at any moment, “as is” and “as available”.
59. The website software is property of Bentes and/or its afilliates and suppliers, being protected by Italian and foreign copyright laws and International convetions. The website content may be used only with educational and commercial purposes. Any other use, such as but not limited to the reproduction, modification, distribution, broadcasting or content exhibition, is severely forbidden under current law.
60. All images, descriptions, sales data, and archival records are the exclusive property of Auctioneer, and may be used by Bentes Auctions for advertising, promotion, archival records, and/or any usage considered appropriate. Bidder has and shall have no right over the use of images, intelectual property or anything related. Thus, both Seller and Bidder give Bentes the right to use the images of any consigned Lot for an undetermined period of time.
61. According to rules and laws issued by State and Federal agencies, Bidder’s participation in auctions is an affirmative consent, allowing it to be contacted at the phone number provided during its registration. This consent stays effective until it is revoked under written form. Bentes Auctions can, in its own discretion, contact any Bidder for opportunities of purchase, sale, and auctions available through Bentes Auctions, its affiliates and subsidiaries.
IV CONDITIONS of SALE (COIN SHOP orders)
62. All the items are guaranteed genuine. Any order can be voided in a 7 days term from the day the buyer receives the Lot(s), for any reason. Coins that are slabbed by an authentication service, that have been removed from their slabs, cannot be sent back, for any reason, including alleged forgery. In any case, the User must bear with the shipping expenses of all the items, having to register and pay for the insurance of its total amount. Books and other new publications shall not be sent back without previous approval and consentment of Bentes.
63. Lots for sale have already included on their prices all the fees charged by Italian law (IVA and VAT), according to European legislation. All the shipping expenses, including packing and insurance, are borne by the buyer who agrees to submit a specific delivery address informing us regard any special shipping instruction. Unless other shipping instructions are indicated, lots will be sent via Italian postal service, properly registered and insured. All the efforts are made so that lots are sent within 24 hours from reception of payment. We ask users to please wait a reasonable time for delivery.
For further information, please write to info@bid57.com.